What would you do if one or more of your key leaders suddenly decided to leave? Do you have a process to capture the important information that is 'in their head'???
Introducing Knowledge Management for Senior Leaders - It is a process that:
Typical Senior Leader situations where Knowledge Management assures a high ROI :
Knowledge transfer between Senior Leaders is best done as a respectful, somewhat intimate conversation among colleagues and peers. The focus is on contextual understanding and experience that is not codified, such as: history, rationale and organizational / relational background of key decisions and strategies; key lessons learned on the way; implications and potential impact on the company in the future, and short-and long-term critical issues. A dialogue between two or more leaders will result in an increased understanding of business critical operations, assets, strategies, decisions and issues.
Knowledge transfer starts with a prioritized list of issues or topics. Asking the right questions in these topic areas allows you to surface assumptions and uncover the rationale behind actions and decisions.
The topic areas for Senior Leader Transitions include:
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