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Listen to my interview that aired this weekend on CBS Radio’s Weekend Roundup, where I discussed being a leadership coach and my book The Seven Disciplines of a Leader.

Excellence in customer service in the new normal

Excellence in customer service in the new normal

After several months of sheltering at home, staggering business losses and high unemployment, we're slowly and cautiously reopening the country.

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The Disciplines of Excellence During COVID-19

The Disciplines of Excellence During COVID-19

An excellence program is an organized approach to expanding the abilities of leaders; to help them deal with an ever-changing and challenging environment.

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Workaholism: It’s Not Good For You, Your Team Or the Business

Workaholism: It’s Not Good For You, Your Team Or the Business

Do you live to work or work to live? It’s a simple, yet critical, question. Working to live should pay the bills while bringing you satisfaction.

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Are You Still Passionate About What You Do?

Are You Still Passionate About What You Do?

I’m continually amazed at the number of leaders who don’t like or enjoy what they’re doing. When I speak at meetings, conventions and conferences, I often ask audiences: How many of you love your work?

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The importance of nonverbal communication in virtual meetings

The importance of nonverbal communication in virtual meetings

For more than two months, much of the country has been working from home and attending an endless string of virtual meetings on Zoom, Skype or WebEx. During this time, I’ve been sharing with my coaching clients the importance of nonverbal communication.

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11 Ways Leaders Can Lead Through the COVID-19 Pandemic

11 Ways Leaders Can Lead Through the COVID-19 Pandemic

As a leader during these challenging times, you can look at change in two ways: (1) It creates opportunities; or, (2) change is horrible, something that is frightening.

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Leadership flaws that damage an organization

Leadership flaws that damage an organization

Being the leader can allow more room for making mistakes. But, too many mistakes, that are too big, made too often can prove to be disastrous to the individual leader or the organization or both.

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Jeff Wolf: Leadership development for Gen Xers and Millennials

Jeff Wolf: Leadership development for Gen Xers and Millennials

Leadership training for Gen X & Millennials is in much demand as Boomers begin to retire and the economy and business has improved.

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Gen X and Millennials in the Workplace with Business Expert Jeff Wolf

Gen X and Millennials in the Workplace with Business Expert Jeff Wolf

People don’t quit jobs… they quit managers.

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The New Face of Employee Retention

The New Face of Employee Retention

THERE is a major shift occurring in the turnover rate of managers.

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Retaining Top Performers In A Competitive Economy

Retaining Top Performers In A Competitive Economy

The recession of 2008 is well behind us. Since then the economy has been steadily improving with companies growing and expanding and looking to staff openings with talented managers.

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Leadership Flaws That Damage An Organization

Leadership Flaws That Damage An Organization

Being the leader can allow more room for making mistakes. But, too many mistakes, that are too big, made too often can prove to be disastrous to the individual leader or the organization or both.

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The Necessity of Ongoing Training

The Necessity of Ongoing Training

Training is crucial to your company’s future, as it creates a pipeline of talent that positions your company for success It motivates employees by sending a strong message about their worth to the organization.

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How Effective Leaders Handle Criticism

How Effective Leaders Handle Criticism

This summer has been rife with criticism of high-profile leaders. Ellen Pao, former interim CEO of the online community Reddit, stepped down gracefully last month after facing a torrent of abuse.

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Using the Billboard Effect to Develop and Obtain Employee Buy In on the Leader’s Vision

Using the Billboard Effect to Develop and Obtain Employee Buy In on the Leader’s Vision

Warren Bennis, acclaimed scholar, author and advisor to corporation presidents said "Leadership is the capacity to translate vision into reality."

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How to Help Your People, Team, and Organization Achieve

How to Help Your People, Team, and Organization Achieve

In the Seven Disciplines of a Leader, Jeff Wolf explores what leadership looks like when done right. Jeff has coached hundreds of leaders and offers his disciplines in order to benefit leaders at all levels of the organization.

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Leadership starts from within and manifests itself on the outside.

Leadership starts from within and manifests itself on the outside.

Jeff Wolf's well-crafted book, "SEVEN DISCIPLINES OF A LEADER" provides the skills needed from within and shows how to seamlessly transfer them into actions with practical applications.

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Seven Disciplines of a Leader: A Q&A With Author and Consultant Jeff Wolf

Seven Disciplines of a Leader: A Q&A With Author and Consultant Jeff Wolf

There’s plenty of commentary on the subject of leadership to suggest that no one thing makes a great leader, but instead, a combination of specific traits working together.

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Do you really know how to listen?

Do you really know how to listen?

Most people don’t truly understand that listening ... really listening … is an art. Effective leaders learn how to put aside roving thoughts and distractions when conversing with people and open their ears.

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Identifying and Grooming High Potential Employees

Identifying and Grooming High Potential Employees

How do you identify high-potential new leaders? Leaders must be proficient in both hard and soft skills. For years, organizations looked at only hard skills or technical knowledge, such as expertise in strategy or finance.

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Take a Summer Vacation This Year

Take a Summer Vacation This Year

How many times have you heard your boss tell you that? In fact, how many times have you told your employees that?

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The Best Advice Career Experts Ever Received

The Best Advice Career Experts Ever Received

They make their living giving other people career advice, but what were the words of wisdom that helped them?

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The 4 Unshakable Beliefs of Every Great Leader

The 4 Unshakable Beliefs of Every Great Leader

If you believe something hard and long enough, you can turn it into reality. This is definitely the case when it comes to leadership. Through the power of intention--and a clear vision of the future--not only can you inspire the members of your team to do everything they can to achieve the organization's goals, but you can physically drive your organization forward.

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3 Easy Ways To Motivate Your People To Step Up Their Game

3 Easy Ways To Motivate Your People To Step Up Their Game

Coaching doesn't have to take up much time or be an intense, formal personal project. It can be more natural than that.

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6 Essential Leadership Responsibilities that Build Effective Teams

6 Essential Leadership Responsibilities that Build Effective Teams

Everybody in business, at one time or another, and probably more than once, has witnessed the results of poor leadership: listless and confused employees leading to stagnating sales, excess costs, and crumbling profits.

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When mission is NOT accomplished

When mission is NOT accomplished

Talent, dedication and fairness are necessary attributes for leaders, but something can still be missing if a leader lacks a sense of passion for the mission or organization. That lack can then be transmitted to employees, with the result that the entire organization sags. Mission not accomplished.

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3 Books Small Business Owners Should Read

3 Books Small Business Owners Should Read

There is so much small business owners need to know to operate at peak performance. Luckily we live in the Information Age with plentiful resources. To help you sift through some of the data, every week we look at three business books small business owners should read and the lessons you can learn from reading them.

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What “Shark Tank” teaches about the importance of communication skills

What “Shark Tank” teaches about the importance of communication skills

In the season 5 premiere of of “Shark Tank” (the TV show with an average of 6 million viewers), two brothers, both aspiring entrepreneurs, made their pitch that was so pitifully bad it drove the shark Mark Cuban up to the stage to proclaim the proposal as “the worst pitch ever.”

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Speakers: Study Leadership

Speakers: Study Leadership

Leadership is one of the most important topics you can study as a speaker. Every audience craves leadership lessons, and thats why it’s critical to stay current on the most recent books on the subject. I’m recommending (2) in 2015. One is called Leadership Sales Coaching, by Jason Forrest and the other is Seven Disciplines of a Leader, by Jeff Wolf.

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5 Things Law Firms Should Never Say In A Beauty Contest

5 Things Law Firms Should Never Say In A Beauty Contest

Law360, New York (March 16, 2015, 2:08 PM ET) -- Securing an in-person meeting with a new or existing client looking to give your firm more legal work is a vital step to winning the so-called beauty contest, but firms can botch this golden opportunity and send prospective clients running to a competitor if they are careless.

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The 11 Most Thought-Provoking Books on Leadership of 2014

The 11 Most Thought-Provoking Books on Leadership of 2014

In a previous post, I provided a list of the year’s best business books every young professional should read. In this post, I curated the most thought-provoking and innovative books published in 2014 that will help leaders turn their game around.

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Better To Stay And Change Or Go To Realize Goals?

Better To Stay And Change Or Go To Realize Goals?

Life and work aren't always easy, and leadership can be daunting. From time to time, everyone has doubts about whether they really make the cut.

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7 Steps to Improving Nonverbal Communication

7 Steps to Improving Nonverbal Communication

Businesspeople learn early in their careers the importance of a firm handshake and making eye contact when meeting other businesspeople for the first time. Both the handshake and eye contact are examples of how nonverbal communication contributes to first impressions.

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How to Keep Employees Happy in the Age of Longer Workweeks

How to Keep Employees Happy in the Age of Longer Workweeks

Are your employees feeling pressured to work overtime? Are longer workweeks becoming more common? Here's how to create a more balanced work environment.

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Jeff Wolf: An interview by Bob Morris

Jeff Wolf: An interview by Bob Morris

Jeff Wolf is one of America’s foremost executive business coaches, speakers and management consultants.

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REAL ANSWERS, REAL RESULTS

Leadership insights in your inbox.

Nationally acclaimed speaker

International bestselling author Jeff Wolf is now available for your next meeting, conference or convention to provide a high-energy presentation filled with strategies and techniques attendees can immediately apply to improve their skills.