Any organization employs systems in order to benefit from economies of scale, the learning curve and the experience curve. The engines driving these systems are people. We know from experience that people are fallible. However, studies into “human error” show that 75-94% of all incidents are systemic i.e. they are inherent to the system and not directly attributable to individual or groups of people.
Here are the main conclusions from the study in human error that was only concluded in 1990:
The war for talent has several components contributing to its phenomenon:
Studies show that people leave supervisors, not jobs. Consequently, reducing the incident rate of human error and the effect of the war for talent show interesting correlations.
Who Should Participate
Executives and Senior Managers in charge of:
Participants will take-away:
Leadership insights in your inbox.