In today’s business environment, knowledge is one of your key assets.
A robust Knowledge Management (KM) strategy will ensure that you retain full and complete custody of your Intellectual Capital. KM is a collaborative approach, which:
Components of your Intellectual Capital include:
Knowledge can be broken down into two easily identifiable segments; Explicit and Tacit. 'Explicit' knowledge is the “what”…the new sales strategy, the work process, the partnership agreement. 'Tacit' knowledge is the “how”…what was the rationale and the history behind that sales strategy, how is work actually done within that process, and how does that partnership really work?
Wolf Management will help you with your Knowledge Management Strategy and needs. We offer customized processes in dealing with:
We also offer training and consulting in organizing Strategic Lessons Learned sessions:
After completing any project or process, individual team members have acquired certain 'tacit' knowledge that will make them more effective the next time they approach a similar project. A Lessons Learned session is a process to 'debrief' a team to surface and document important tacit knowledge that will be valuable to future teams.
The purposes of Lessons Learned sessions are to uncover and document some of that tacit knowledge for the benefit of others who will undertake similar projects.
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