High Impact Supervisor Skills is designed to support the new (or relatively new) supervisor in creating a work environment that enhances productivity, teamwork, and the achievement of business results. This highly interactive, experiential-based workshop focuses on providing powerful skills and tools that can be easily transferred from the classroom to the work environment. Through facilitator-guided discussion, skill practice exercises, and individual introspection, workshop participants will discover how they can become "high impact" supervisors right from the start!
Participants of the session will:
Clearly understand their roles as supervisors within their organization.
Acquire and practice the essential skills and knowledge that support effective supervisory behavior.
Establish a network with other supervisors as a foundation for continually developing their supervisory skills.
Workshop Key Topics
Just What IS a Supervisor? Exploring Your Role
What's Your Management Style?
Managing Individual Performance
Managing Team Performance
Dealing with Difficult People
Workshop Length: 2 days (1 day version also available)
High Impact Supervisor Skills
Welcome, Intros "My greatest challenge as a supervisor is..."
Mod 1: The Role of the Supervisor - Managing the Work versus Doing the Work - Supervisory Effectiveness
Mod 2: Supervisor Styles - 4 Basic Styles - Supervisor Style Assessment - What's Your Style?
Mod 3: Managing Individual Performance - Principles of Managing Performance - Objective Setting - Coaching and Feedback - Performance Review Essentials
Mod 4: Managing Team Performance - Creating Buy-In and Change Within a Team - Building a Winning Team - Decision-Making in a Team
Managing Difficult Situations - Conflict Management Essentials - Your Conflict Management Style - Managing Conflict Between Team Members - Role Play: Conflict Between Two Direct Reports
Close: Questions, Comments, Evaluation
REAL ANSWERS, REAL RESULTS
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Nationally acclaimed speaker
International bestselling author Jeff Wolf is now available for your next meeting, conference or convention to provide a high-energy presentation filled with strategies and techniques attendees can immediately apply to improve their skills.