Why Nonverbal Communication Still Matters in Virtual Legal Settings

Why Nonverbal Communication Still Matters in Virtual Legal Settings

Jeff Wolf, President, RCC

Time to Read: 3 minutes

Over the past several years, the legal profession has embraced virtual communication at an unprecedented scale. From remote client consultations to Zoom-based depositions and firmwide meetings, attorneys are navigating more screen-based conversations than ever.

But with that shift comes a challenge: how do you maintain the same level of presence, authority, and trust through a screen?

In my work coaching attorneys, managing partners, and legal leaders, I find that nonverbal communication is often the missing piece. It’s easy to focus solely on arguments, analysis, or word choice, but what often gets overlooked is what we’re not saying.

And while numerous articles have been written about body language and video calls, the following insights have proven most effective with the legal professionals I work with. Mastering these nonverbal cues is essential for building credibility, influencing clients, and managing internal dynamics.

Why Nonverbal Cues Matter in Law

Legal communication is nuanced. It’s not just about being articulate, it’s about reading the room, establishing trust, and conveying clarity and confidence, especially under pressure.

Nonverbal communication includes facial expressions, posture, tone of voice, pacing, gestures, and eye contact. These subtle signals reinforce (or contradict) your message, and they matter just as much in a virtual setting as they do in a courtroom or conference room.

While you choose your words carefully, your body often communicates instinctively. A furrowed brow, folded arms, or slouch can undermine your intended message without you realizing it.

And even though language differs across regions and cultures, nonverbal signals, like a smile or a nod, are remarkably universal. Whether you’re speaking with a client in San Francisco or on a video call with co-counsel in London, your nonverbal communication shapes the tone of the interaction.

Core Functions of Nonverbal Communication

Reinforcement. A nod or open hand gesture can underscore a point you're making during an argument or negotiation.

Substitution. A simple head shake, or hand wave can replace words, sometimes powerfully.

Complementing. A calm tone and smile can reinforce reassurance to a nervous client.

Accenting. Emphasizing a key point, “This clause is absolutely critical”, with a firm tone and direct gaze adds gravity to the message.

Detecting deception. Attorneys are trained to spot inconsistencies, and many of those lie in body language. Nervous fidgeting, averted eyes, or voice pitch shifts can signal discomfort or dishonesty, even over video.

How Legal Professionals Can Improve Nonverbal Communication

The legal field is built on advocacy, negotiation, and persuasion, all of which rely heavily on presence and communication. These tips, which I regularly coach legal leaders to apply, will help sharpen your virtual presence:

1. Watch yourself—and others.
Become aware of your own expressions and gestures. Do you look open and engaged, or distracted and closed off? A thoughtful hand gesture can emphasize your point. Avoid fidgeting, which can read as anxious or unsure.

Also, pay attention to others’ nonverbal cues, especially clients, judges, and colleagues. If their body language contradicts their words, take note.

2. Make (virtual) eye contact.
In video calls, this means looking into the camera, not the screen, when speaking. It’s a subtle shift, but it gives the other person the sense you’re speaking directly to them. This builds rapport and credibility.

3. Sit tall and stay present.
Your posture communicates professionalism. Sitting upright (but relaxed) signals confidence and competence. Avoid slouching, leaning away from the camera, or crossing your arms, these can convey disinterest, defensiveness, or fatigue.

4. Set the stage.
A cluttered or poorly lit environment can detract from your message. Whether you're meeting with clients, giving a virtual CLE presentation, or leading a team meeting, your background and appearance matter. Keep it clean, quiet, and professional.

5. Read the (virtual) room.
In team meetings or client briefings, observe others. Are they leaning in, nodding, or taking notes? Or are they looking down, shifting in their seats, or checking out? Adjust your pacing, ask questions, and re-engage as needed.

6. Mind your voice.
Your tone, volume, and pacing can either invite collaboration or shut it down. A steady, confident voice supports credibility. Watch for unintentional sarcasm, rushed delivery, or a monotone that signals disinterest.

7. Reflect after each meeting.
Ask yourself:

  • Did I project clarity and confidence?
  • Was my tone consistent with my message?
  • Did I notice how the other person was responding?
  • Was I present, or distracted?

This kind of self-check strengthens awareness and sharpens your presence over time.

Final Thought

In a profession where precision, persuasion, and perception are everything, your nonverbal communication is a silent but powerful asset. And in a world where more interactions are happening through screens, mastering these cues isn’t optional, it’s essential.

The attorneys and legal professionals who pay attention to what they’re not saying are often the ones who command the most respect.

Ready to speak with greater clarity, trust, and impact?


Let’s talk about how coaching can support your communication, presence, and growth. Reply directly to this email or call 858-638-8260 to start the conversation.

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