‍Workshop Overview

When it comes to leadership, women face unique challenges in the workplace. This two-day workshop gives women the tools they need to effectively lead, manage, influence, and motivate those people who report to them and with whom they interact. Several highly interactive exercises and case studies will address the specific challenges that women face in business in their leadership roles and how to overcome those challenges.

Workshop Key Topics

• Understanding the Nature of Emotions
  - Five Domains of Emotional Intelligence
       - Self-Awareness
       - Self-Regulation
       - Self-Motivation
       - Empathy
• Understanding the Four Communication/Behavioral Styles
  - Frustrating Behaviors at Work and How to Manage Them
  - Dr. Marston’s Model of Behavior
  - How to Quickly Identify Another Person’s Style
  - The Four DiSC Styles and their Characteristics
  - Balancing a Team with Different Styles
• How Leadership Differs From Management
  - Characteristics of Effective Leaders versus Managers
  - Maslow’s Hierarchy of Needs
  - The Five Key Behaviors to Successful Leadership
       - Focusing on Specific Performance and its Outcomes
       - Fostering Open Communication with Employees
       - Active Listening to Employees & Issues
       - Setting Goals and Following Up
       - Building & Maintaining Results-Focused Relationships
• Key Leadership Conversations and How to Prepare for Them
  - How to Effectively Delegate
  - How to Coach and Develop Good Performers
  - How to Counsel Sub-Standard Performance and Behaviors
  - Disciplinary Procedures
  - How to Resolve Conflict/Being a Mediator 

How to Solve Non-Interpersonal Business Problems

Workshop Length: 2 Days