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Shared Expectations: Transforming Business-to-Business Relationships for the Long-Term
Social Media Services
Workshops
“Out-Standing” Customer Service Standing Out From the Crowd!
Beyond the Basics: Sales 101 on Overdrive
Building & Managing Client Relationships: The Core of Effective Business Development!
Building Relationships
Business Development Strategies: How to Create Client Value
Business Writing and Communication Fundamentals
But What If They Say No!: Dealing with Rejection
Coaching for Success: How to Be an Effective Business Development Coach!
Cold-Calling: Taking the Chill Out of Developing Business Via the Phone
Conducting a Thorough Needs Analysis for Prospects and Clients
Consultative Sales Management and Coaching
Corporate Communication Two-day Workshop
Customer Relations Programs
Customer Service...Not Lip Service
Customer Services - Winning through Customer Service
Dealing With Difficult Clients: Turning difficult Into Trouble Free
Developing Savvy Sales Skills
Discovering and Meeting Client Expectations Using the "Shared Expectations" Tool
Dress for Success: Your Professional Image – It Counts!
Effective Service Professional Seminar
Eloquent Etiquette: Enhancing Your Social Skills
Ethics: Everyday Ethics, Everlasting Consequences
Facilitation Workshop
Finance: Understanding the Basics
Getting the Business: You Gotta Ask for It!
I Speak Your Language...Or Do I?
Influencing Techniques: Showing Clients the Way
Just Ask!
Learning About Your Client Interviewing Techniques that Build Rapport!
Managing Decision Stakes
Marketing Strategies in the Professional Services Environment
Marketing: Understanding the Basics
Mastery of Sales Techniques (MOST)
Negotiating to Win/Win: Breaking the Traditional Rules of Negotiating
Nouveau Networking: The Art of Making Contact with Your Contacts!
Planning for Client Contact: Leveraging Resources
Power Entertaining
Presentation Skills in the Team Sales Environment
Presentation Skills Training
Presenting For Impact: Are They Getting Your Message?
Prospecting and Targeting: Techniques that Won't Turn a Hot Prospect Cold!
Recruiting Rock Stars
Referrals Rock!
Setting a Plan for Top Targets
Social Styles: Use Your Interpersonal Style to Connect With Your Clients!
Stress Management
Tapping into Untapped Resources
Telephone Etiquette
Tell Your Story!
The Consultative Approach to Business Development: Going Beyond Product and Service Knowledge
The Magic of Facilitation : Building Your Facilitation Skills
Time Management for Sales People
Time Management- The Power of Effective Time Management "Filling in the Big Rocks"
Total Salability
Understanding Your Competitive Advantage: The First Step to Staying Ahead of the Game!
Values Based Selling
