Global Effectiveness Working and Communicating with China
Is your firm doing business
in China or for Chinese clients?
Do you expect to be having more contact with people from China?
As the legal industry becomes more and more global, it becomes
critical to understand how to work and communicate in new ways,
to build stronger, more effective working relationships with those
from other countries.
This 1 day program is designed
to help attorneys who work with people from China by examining key
cultural differences, and understanding how these differences impact
their ability to effectively work with the Chinese. Participants
will learn and develop important skills and knowledge needed to
establish and maintain successful working relationships with their
associates, partners, clients, and others in China.
Program Objectives
Understand what culture is in general, and
how it impacts your firm today
Learn how culture impacts behaviors and
expectations
Understand the hidden reasons why Chinese
work and communicate differently from U.S. Americans
Develop practical skills to work and communicate
more effectively with Chinese counterparts
Program Approach
Utilizes a mix of both cognitive and experiential
methods
Encourages hands-on learning through the
use of videos, small group discussions, role play, case studies,
self-assessments, and the creation of action plans
Enables participants to learn from each
other
Program Topics
Perceptions and Stereotype
Taiwan & Hong Kong
Cultural Values
Philosophy & Religion
Managing “Guanxi” (Relationship)
Managing “Face”
Chinese Names/Forms of Address
Social Etiquette in China
Greetings, Entertaining, Gift Giving,
Dress code
Business Protocol in China
Introductions, Business Card Exchange,
Meetings, Women in Business
Communicating with Chinese
Direct vs. indirect communication
When Is “Yes” a “Yes”?
Slang and Jargon
Working with Interpreters
Negotiation with Chinese
For more information on
how
Wolf Management Consultants can help your firm work more effectively
with people
from China, contact us.
Wolf
Management Consultants, Inc.
Chicago Office
5550 West Touhy Ave., Suite 300, Skokie, IL 60077
PH: (847) 673-9090 | Fax: (847) 673-9850
San
Diego Office
2223 Avenida De La Playa, Suite 208, La Jolla, California 92037
PH: (858) 638-8260 | Fax: (858) 638-8229