 Event
Overview
This event prepares people to transform their
work and image from simply "providers of services" to true business
partners with clients. Participants will explore the key elements
of building and maintaining client relationships through understanding
practical strategies that demonstrate the value of your organization
to the client.
Who Should Attend this Event:
People wishing to enhance the nature of the
business relationship with key clients.
Event Outcomes
- Participants of this event will leave with the ability to:
- Implement a model of relationship building that connects to
the client's specific business needs.
- Understanding what goes into the client's buy-in decision
- Build credibility with clients by demonstrating competence.
- Define mutual expectations for the business relationship
Event Key Topics
- Establishing and Building Credibility
- Understanding the Client's Environment
- Getting at what the Client Really Wants
- Giving Them What They Want (and Need)
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