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Leadership is the ability to seize opportunities and lead people
and organizations to greatness.
In The Leadership Challenge, researchers Jim Kouzes and
Barry Z. Posner describe leadership as a very "disciplined passion"
-- full of excitement and fun but, also, exhausting, stressful,
and rigorous. John Maxwell in Developing the Leader Within You states simply that leadership is influence.
Both agree that there is a difference between management and leadership.
Management is about assuring that the objectives of the organization
are implemented. Leadership has to do with setting direction and
motivating people.
To master important leadership skills, our training modules help
developing leaders to:
- Assess individual skills as leaders
- Motivate others toward a common purpose.
- Acquire skills in building a cohesive and spirited team.
- Practice leadership in day-to-day interactions.
All of our modules incorporate experiential and traditional learning models.
We believe participants learn best when they experience and practice
new skills.
ASSESS INDIVIDUAL SKILLS
AS LEADERS
Creatrix Inventory ™
The Creatrix ™ Process is about accelerating innovation in
a team or organization. The key to new ideas and people's willingness
to take risks to drive new ideas forward is their ability to tap
into their propensity for creativity and risk taking. The Creatrix
Inventory ™ profiles risk-taking and creativity, and identifies
seven underlying drivers of behavior. Through fun creativity exercises,
participants learn how they contribute to team and organizational
innovation.
One day
Myers Briggs Type Indicator
The Myers Briggs Type Indicator helps participants learn about
their preferences for communicating, making decisions, problem-solving
and interacting with others. Discussions and exercises demonstrate
how ones "type" influences others, and, how differences can
make the team stronger.
One-half to two days.
Other Individual & Team Assessments
We promote a "multi-source feedback" approach, utilizing three
or more assessments, in tandem with interviews, observations and
customized 360° instruments, to provide the clearest picture
possible for individuals and teams. Assessments available include:
16 Personality Factors, DiSC Personal Profile, California Psychological
Index, Executive Survey, Emotional Intelligence Map, & Guilford-Zimmerman
Temperament Inventory.
Various duration
MOTIVATE OTHERS TOWARD
A COMMON PURPOSE.
Arceil Leadership Communication
This intensive and highly focused seminar in strategic communication
can be customized for senior-level leaders. This session provides
a sophisticated conceptual approach to communication, based on successive
and interdependent stages of awareness, understanding, acceptance,
and commitment, and explores the drivers of effective communication
in each stage. Also presented are the three "voices" ë formal, semi-formal,
and informal by which every organization speaks. Common barriers
to effective communication are explored and general roles and responsibilities
for individuals at various levels throughout the organization are
identified.
One to two days.
Customer Focus
This program provides participants with the knowledge and skills
to identify and respond to customer needs. In addition, it will
help participants to be more customer-oriented and improve processes
that will produce a higher quality of service.
One-half to one day.
Effective Performance Management: Getting
the Most Out of Employee Appraisals
This seminar helps managers understand that performance management
is a process to guide and develop effective on-the-job performance
and just not an annual end-of-the-year event. It will help mangers
meet the challenge of change and learn how effective performance
management practices can spell the difference between success and
failure. Participants will learn to enhance employee performance
through on-going feedback and coaching, objectively evaluate performance
against performance standards and expectations and comply with the
legal aspects of performance reviews and documentation
One-half to one day
Peer Coaching/Mentoring
Though it is easy to rely exclusively on the team leader for direction
and guidance, the most effective teams are comprised of peer leaders.
Coaching skills and mentoring skills are essential for effective
peer leadership. Participants in this workshop learn a simple six
step process for coaching. They then have the opportunity, via various
fun, interactive activities to practice their motivational and technical
coaching skills. The workshop culminates with an opportunity for
participants to provide realistic guidance via mentoring/coaching
to their teammates related to issues that their peers are currently
struggling with.
One-half to one-day.
ACQUIRE SKILLS IN BUILDING A COHESIVE AND
SPIRITED TEAM.
Corporate Climb: Experiential Activity Stand-Alone or Combined
with Classroom Modules The Corporate Climb is a unique experiential
activity which, when used to complement one of our classroom training
modules, is a fun, exciting way to teach leadership concepts. Through
several indoor rock climbing challenges, both climbers and non-climbers
quickly experience how their decisions and actions impact others.
Climbing initiatives are integrated with several classroom discussions
which translate the learning back to the workplace. Corporate Climb
initiatives can be offered with the following modules: a) Creatrix;
b) Myers-Briggs; c) Arceil Leadership Communication; d) Customer
Focus; e) Creating High Performance Teams; and f) Leadership Skills
for Managers.
One day, offsite.
Building High Performing Teams
This foundational program presents the principles of effective
teamwork and building high performing teams. The four developmental
stages of teams and the twelve competencies that characterize effective
teams are presented along with opportunities to get to know team
members better. Experiential options include the Corporate Climb
or non-climbing experiential team initiatives.
One day or longer programs tailored to specific teams.
Group Work Skills
Every team and work group goes through stages of development. Whether
the group is a newly formed project team or a long-standing management
team, it most likely struggles with power & control issues, intimacy
& boundary issues, collaboration & integration issues, and termination
& new beginnings. Every team deals with all of these issues. This
workshop heightens the awareness of these stages. The workshop also
helps team members develop the skills necessary to effectively deal
with challenges that occur during each phase and create effective
practices for group work.
One-half to one day.
Interpersonal Skills
This workshop includes four separate but related modules that build
off of each other, including: (1) powerful listening (2) influencing
others (3) conflict resolution (4) collaboration and constructive
dialogue. These modules provide participants with the necessary
interpersonal competencies to be an effective collaborator in organizations.
One to three days.
Team Assessment
This pre or in-workshop survey measures your teames effectiveness
in the following areas: purpose/objectives; roles/balance of skills;
leadership; communication; problem-solving; decision-making; innovation/creativity;
conflict; performance/feedback; team spirit; and relations with
others. Survey results are used to guide discussions and action
plans.
One-half day.
Team Leadership
Explore the continuum of leadership styles and begin to use the
leadership compass— a new tool for the holistic management
of a team. This workshop will explore the importance of, and integration
of leadership & team visions, team project and planning processes,
relationship building, and result attainment & evaluation processes.
Servant Leadership and Collaborative Leadership models are highlighted
and applied to day-to-day team management challenges.
One-half to one day.
PRACTICE LEADERSHIP
IN DAY-TO-DAY INTERACTIONS
Becoming a Supervisor
This workshop helps employees who are taking on first-time supervisory
responsibilities learn how to make the transition from employee
to supervisor. The program describes the factors important to success
as a supervisor and presents communication and motivational tools
that can be used to create productive and enthusiastic work teams.
One-half to one day.
Communication and Information Processes
Communication clarity, information sharing styles-tools-methods,
and feedback cycles are all covered in this half-day workshop. Fun,
interactive experiential activities are used to accentuate some
common communication challenges that teams struggle with. The session
will culminate with a strategic planning session so that the team
can map out the methods, tools and processes that will allow them
to most effectively manage open communication.
One-half to one day.
Conflict Management Skills
This workshop teaches participants the skills they need to take
control and defuse strained relationships and situations. It provides
tools and engages participants in activities that help people in
groups come to terms with how to effectively manage conflict situations.
One-half to one day.
Decision Making, Problem-Solving and Thinking
Tools
Knowledge is not the same as Thinking. There are many people on
teams who know a lot, yet still struggle with decision-making, problem
solving and simply assessing the what-when-why of situations. Use
of Six Thinking Hatse enable a team to quickly assess
any situation, gather the information relevant to their immediate
needs, and arrive at a consensus decision. Whether the team is struggling
with various aims, goals, objectives, values or first steps in a
process, the thinking tool box outlines the methods that will be
most efficient in arriving at an effective decision. One-half to
one day.
Leadership Skills for Managers: Fundamentals
of Leadership
This program helps people to develop the skills necessary to be
a successful and inspiring leader. It provides practical skills
and techniques that will help participants address the leadership
challenges faced in todays workplace. Participants will learn
to use different leadership styles depending on the situation and
to inspire others and to build a sense of shared ownership and empowerment
among employees. One-half to one day.
Project Management
This program is targeted to people who are serving as project managers
for the first time and need instruction in cross-functional and
general project management techniques. The workshop will define
and explain the nature and characteristics of a project and how
to effectively apply key principles of project management. One-half
to one day.
Strategic Planning Basics
This workshop comes with a facilitator's guide, and provides some
common tools and methods for business planning. Participants learn
how to facilitate a planning process —whether for a department,
a function, or an entire company. Topics include analyzing, positioning
and configuring — i.e. what needs to be studied to make planning
choices, how the organization is positioned and how to configure
the organization to implement the strategic choices. One-half to
one day.
Team Meeting Facilitation
Facilitation is the merging of art and skill. Team leaders & members
must understand and be able to apply concepts of leadership, artful
persuasion, training, time management, meeting planning, strategic
thinking, and conflict resolution so that their team meetings are
effective and efficient. This workshop teaches team management skills
and the nuances of managing personalities, time, outcomes, and more.
Participants will assess meetings they currently participate in,
conceptualize the "perfect" meeting, address challenges to effective
meeting facilitation, and practice their new skills. One-half to
2 days.
Time Management
Poor time management has an impact on the individual and the team.
It increases stress levels, lowers productivity, and can lead to
conflict among team members. The most common roadblock to effective
time management is the inability to prioritize tasks. After this
session participants will be able to develop lines of delineation
related to task and time management, develop awareness of systemic
challenges, and create a plan for prioritizing individual and team
tasks and objectives. One-half to one day.
All programs are customized to fit the needs of your organization.
We spend a great deal of time interviewing and designing the program
to make each one client specific.
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