360° Feedback & Development
"Using Feedback to Build Individual and Collective Capabilities"

People need feedback to effectively make desired changes in their behavior. Multi-rater or 360° feedback systems are one of the best tools currently available for helping employees to development competencies that are critical to success. In a 360° feedback system, employees receive structured feedback from their managers, peers, direct reports and internal or external customers if appropriate. This feedback system produces a wealth of data that can help employees target specific areas for improvement and identify strengths that can be leveraged to enhance their overall effectiveness. We have extensive experience in planning, designing and administering 360° feedback systems. We provide comprehensive consulting services that range from initial survey design to actual administration and facilitation of the feedback process. We work with clients to select an approach which best meets their needs whether it be to develop a fully customized system or implement an off-the-shelf competency model and feedback instrument.