Resolution Basics™ is a two day on-site training
workshop for up to twenty five participants that provides the
foundation for better decision making through the application
of Robust Decision methods and the use of powerful decision tools.
Included with the class is a 60 day subscription of a limited
version of Accord™ for 10 users.
Good decisions don't just happen. A team can
be managed so that all voices are heard, the best possible conclusions
are reached, it is clear what to do next and there is buy-in
by all stakeholders. This workshop is designed to train decision-management
facilitators and managers responsible for multi-participant
decision teams. Tailored to your specific industry and job function,
this course includes details for using Accord™ software,
the decision management tool, to support effective decision-making.
A helpful workbook is also included.
During the workshop we will use your current
issues as real-time examples for exercises both on paper and with
the support of the Accord™ software. You will leave the
workshop with new insight about your issues and how to resolve
them.
For:
- Facilitators and managers of design and
product development teams
- Facilitators and managers responsible for
critical business decisions
Participants will learn to .
- Manage personal decision-making styles
- Master Accord™ software to support
the decision making process
- Control the dynamics of group decision-making
using Accord™
- Manage the development of discriminating
criteria
- Interpret alternative satisfaction and
probability of being best
- Analyze what to do next
- Interpret decision risk
- Perform trade studies using Accord™
- Query the decision rationale
Syllabus
Day 1: Robust Decisions
- Making choices you feel good about in
the morning -the basics of making decisions in a distributed
team environment.
- The OODA Loop and Six Sigma- how
decisions are important to design and business best practices
- Often wrong but never in doubt -
details on the importance of managing uncertainty and managing
estimations - essential since all decisions are based on estimates
of uncertain information
- Teams don't make decisions, but..
-how to get the needed information from multiple people whose
buy-in and accountability are essential to the success of the
decision
- Everyone hears only what he understands
- how to frame issues and develop alternative solutions for
making the "right" decision
- Measuring the ideal - methods to
manage criteria
- Importance is in the eye of the beholder
- techniques to elicit what is important to the decision stakeholders
- Deciding how to decide - a compendium
of best methods to make decisions and their limitations
Day 2: Solving your problem in Accord™
- Framing issues in Accord - how to
set up decisions in Accord™ and how it supports issues
raised in Day 1
- Belief is information tempered by understanding
- how the uncertainty and knowledge can influence decisions
- Using Accord™ - the use Accord™
in a distributed environment - addressing the participant's
problems
- Understanding Bayesian Team Support
- The underlying methodology of Accord™
- Where to go from here
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