In today’s business environment,
knowledge is one of your key assets.
A robust Knowledge Management (KM)
strategy will ensure that you retain full and complete custody
of your Intellectual Capital. KM is a collaborative approach,
which:
- Identifies, captures, and transfers business
critical knowledge and experience of key people in the organization
who transition roles
- Ensures protection of Intellectual Capital
by transferring the knowledge and key relationships to the successor,
the new team, and others in the organization that can benefit
- Identifies areas of meaningful / rapid impact
for successor and his / her team.
- Ensures quality and speed of decision-making
Components of your Intellectual Capital
include:
- Intellectual Property (patents, trademarks,
licenses)
- Know-How (applied wisdom, built on experience,
organizational acumen)
- Trade Secrets (how you specifically utilize
what you know, trends and patterns in the data)
- Business / Scientific Processes (how do
you get it done, scientific, technical knowledge, strategic
alliances, supply chain)
- Business Intelligence (competitive intelligence,
industry knowledge, upcoming regulations)
Knowledge can be broken down into two easily
identifiable segments; Explicit and Tacit. 'Explicit' knowledge
is the “what”…the new sales strategy, the work
process, the partnership agreement. 'Tacit' knowledge is the “how”…what
was the rationale and the history behind that sales strategy,
how is work actually done within that process, and how does that
partnership really work?
Wolf Management will help you with your Knowledge
Management Strategy and needs. We offer customized processes in
dealing with:
- Senior Leader transitions
- Key Employee transitions
- Knowledge transfer within and among Teams
We also offer training and consulting
in organizing Strategic Lessons Learned sessions:
After completing any project or process, individual
team members have acquired certain 'tacit' knowledge that will
make them more effective the next time they approach a similar
project. A Lessons Learned session is a process to 'debrief' a
team to surface and document important tacit knowledge that will
be valuable to future teams.
The purposes of Lessons Learned sessions
are to uncover and document some of that tacit knowledge for the
benefit of others who will undertake similar projects.
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